Privacy Policy

Last updated: November 7, 2024

This Privacy Policy ("Policy") describes how Armored VM ("we," "our," "us") collects, uses, protects, and discloses information that we collect from visitors, users, and customers ("you" or "your") when you use our website, services, and platform ("the Service"). By accessing or using the Service, you agree to this Policy.

1. Information We Collect

We collect and process the following types of information:

a. Personal Information

Information you provide directly to us, such as:

• Name, email address, billing address, and phone number when you create an account.
• Payment information (processed by a secure third-party processor, not stored by us).

b. Usage Data

Information about your interaction with the Service, including:

• IP address, browser type, operating system, and pages accessed on our site.
• Log data, including access times, dates, and other actions performed within your account.

c. Device and Network Information

Details of the device(s) you use to access the Service, including:

• Device identifiers and network IP addresses used to identify and manage services provided to you.

d. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You may control the use of cookies via your browser settings, though certain aspects of the Service may be limited if cookies are disabled.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Creation and Management: To set up and manage your account.
• Billing and Payment Processing: To manage payments and transactions through secure third-party processors.
• Service Improvement: To analyze usage trends, troubleshoot issues, and enhance the quality and security of our Service.
• Communication: To communicate essential updates, respond to inquiries, and manage support requests.
• Legal Compliance: To comply with applicable laws and regulations, respond to legal requests, and protect against misuse of the Service.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your information to third parties, except in the following cases:

a. Service Providers

We may share information with trusted third-party providers to facilitate essential services (e.g., payment processors, analytics providers, and customer support tools). These third parties are contractually obligated to handle your data in accordance with this Policy.

b. Legal Requirements and Law Enforcement

We may disclose your information if required by law, court order, or legal process or if we believe such disclosure is necessary to:

• Comply with legal obligations;
• Protect the rights, property, or safety of Armored VM, its users, or the public;
• Prevent or address fraud or other harmful activities.

c. Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any changes to ownership or use of your information.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security. You are responsible for safeguarding the password you use to access the Service.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Upon account termination, we may retain limited information for backup, archival, or auditing purposes, as required by law.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your information:

• Access and Portability: You may request access to your information and, where feasible, request it in a portable format.
• Correction: You have the right to correct inaccurate or incomplete information.
• Deletion: You may request deletion of your information, subject to our need to retain certain information for legal or legitimate business purposes.
• Objection and Restriction: You may object to our processing of your information or request restrictions on certain processing activities.

To exercise any of these rights, please contact us at [email protected]. We may require additional information to verify your identity.

7. Third-Party Links

Our Service may contain links to third-party websites or services not controlled by us. We are not responsible for the privacy practices or content of such sites. We recommend reviewing the privacy policies of any third-party sites you visit.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your own, where data protection laws may differ. We implement appropriate safeguards to ensure that your data remains protected as required by applicable law.

9. Children’s Privacy

Our Service is not intended for children under 13, and we do not knowingly collect or solicit information from anyone under 13. If we become aware of any information collected from children under 13 without verification of parental consent, we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new Policy on this page, along with a revision date. Your continued use of the Service following changes to this Policy indicates your acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or through the contact information provided on our website.